Browser Settings
Last updated
Last updated
This section provides guidelines to ensure that your browser settings are optimized for accessing and viewing Gomboc applications. Following these instructions will help you avoid common display issues and ensure a smooth user experience.
To ensure that Gomboc applications display correctly in Safari, follow these steps:
Open Safari and go to Safari > Preferences > Privacy.
Make sure the option Prevent cross-site tracking is not checked.
To ensure that Gomboc works properly in Google Chrome, you must either enable third-party cookies or allow just the third-party cookies for Gomboc.
To determine your current settings, in Chrome go to chrome://settings/cookies in your browser. You can use the link directly or navigate through Settings -> Privacy and Security -> Third Party Cookies.
If “Block Third Party Cookies” is selected, then you will need to either select "Block third-party cookies in Incognito mode" or allow third party cookies for the Gomboc site specifically.
To enable cookies just for the Gomboc site, select the eye icon and select the switch to temporarily enable third-party cookies. This will only last for your current browsing session.
Clear Cache and Cookies: Regularly clear your browser’s cache and cookies to prevent display issues caused by outdated data.
Update Browser: Ensure you are using the latest version of your browser for the best performance and compatibility.
Disable Browser Extensions: Some browser extensions may interfere with dashboard functionality. Disable extensions if you encounter issues.
If you experience any difficulties in viewing the dashboards, follow these troubleshooting steps:
Check Internet Connection: Ensure you have a stable internet connection.
Try a Different Browser: If issues persist, try accessing the dashboards using a different browser.
Report the Issue: Contact our support team with details about your browser, version, and any error messages.
If you encounter any issues or need further assistance, please contact our support team:
E-mail: support@gomboc.ai
